A Golden Voice Answering Service

Founded in 2008, A Golden Voice Answering Service operates as a locally owned, live answering service based in North Providence, RI, serving businesses across Rhode Island, New England, and beyond. Unlike many competitors, it handles every call in-house rather than routing to third-party contractors, staffing the phone lines every hour of every day, 365 days a year.

Service offerings span standard call answering and receptionist coverage to emergency message taking, emergency volunteer dispatch, emergency elevator calls, wake-up calls, reminder calls, RSVP services, and vacation answering coverage. Staff members handle each account as an extension of the client's own office, picking up calls after a business closes for the day and remaining reachable around the clock.

Pricing is presented as a point of direct competition, with the company stating it will beat prices quoted by other answering services in the region. Since opening in 2008, this per-client, hands-on approach to phone coverage has remained the operating model, with the company describing itself as treating every client like part of its own office rather than a distant account.