ACC Technical Services

From offices at 6400 Fly Road in East Syracuse, ACC Technical Services supports businesses and organizations across Central New York, with clients spanning healthcare, education, legal, financial services, manufacturing, and non-profit sectors. Managed IT services form the core of the work, backed by IT consulting for larger projects and digital transformation initiatives that go beyond routine support.

Service lines include help desk and support, Microsoft 365 administration, backup and disaster recovery, cloud architecture across AWS, Azure, and GCP, security audits and risk assessment, and compliance and governance. Cybersecurity is delivered as a fully managed service rather than an add-on, and Microsoft solutions run alongside this security and compliance work. ACC Technical Services partners with Microsoft, Arctic Wolf, SentinelOne, Dell, Meraki, and Veeam to deliver endpoint protection, networking, and backup services on established platforms.

The agency cites 34+ years of IT experience, with more than 234 businesses currently relying on its services and over 6,126 workstations under support. That scale points to an operation built around ongoing managed relationships rather than one-off engagements, run from its East Syracuse base for clients throughout the region.