Advanced IT

Advanced IT provides computer support and network services to businesses throughout Syracuse, NY, with work that extends into specialized areas such as machine tool networking and construction cabling alongside standard managed IT. The company is led by Susan Fahrenkrug, founder and President, who brings more than 25 years of network engineering experience to the client base.

Core services include managed IT, cybersecurity solutions, data backup and recovery, and network and WiFi setup, backed by 24/7 monitoring so systems are watched outside standard business hours. The scope of work spans from everyday desktop and network support to more specialized jobs like wiring machine tools into a business network or running cabling for construction projects, reflecting a practice built around hands-on infrastructure work rather than remote-only support.

Fahrenkrug's technical background includes coursework toward Cisco CCNP certification at Syracuse University, alongside degrees from Onondaga Community College and Rochester Institute of Technology. She has authored a book, First Step to Cybersecurity That Anyone Can Do, aimed at making cybersecurity fundamentals accessible, and has spent more than five years judging cybersecurity competitions. That combination of formal training, writing, and competition judging informs how the company approaches cybersecurity work for its Syracuse-area clients, grounding its services in both practical network engineering and ongoing engagement with the broader security community.