Alaska Computer Guy

Alaska Computer Guy has provided computer repair and technical support out of Anchorage since it was founded by Glen Kratochvil in the summer of 2005. The business is Alaskan-owned and operated, and it is licensed and insured to work in Alaska. Rather than positioning itself as a large regional provider, it operates as a local shop serving residents and businesses who need hands-on help with their equipment and networks.

Work covers complete computer tune-ups, virus removal and protection, data recovery, and office and wireless network setup. A dedicated backup and recovery division handles automatic cloud backup, and the business also performs secure business data erasure and specialized computer lab administration for organizations that need multiple machines managed or decommissioned properly. For clients in regulated fields, the company complies with HIPAA and will sign a Business Associate Agreement when requested.

Alaska Computer Guy runs on a fee-for-service model billed at an hourly rate, with no monthly service fees or long-term contracts required. Work is backed by a No Fix, No Fee guarantee, meaning clients aren't charged if a repair isn't completed. This structure fits customers who want tech support on an as-needed basis rather than a recurring managed-services agreement, whether the job is a single virus removal, a data recovery case, or setting up wireless networking for an office.