Answer 365

Canada

24/7 call center support for towing, trades, healthcare, and property businesses

Answer 365 provides call center and answering services for businesses that operate around the clock, drawing on more than 75 years of experience in the field. Clients span industries including towing and tire services, electricians and plumbers, medical and healthcare providers, trades and HVAC companies, and properties and real estate firms. The agency positions its operation as staffed 24/7, 365 days a year, so calls and requests are handled outside standard business hours as well as during them.

Services cover a range of call handling and back-office functions: appointment booking, remote reception, and customer service sit alongside emergency response lines for time-sensitive situations. Franchisee services and order processing support businesses with multi-location or transactional needs, while employee check-ins and server monitoring extend coverage into operational and technical territory. Technical support rounds out the offering for clients that need help desk or troubleshooting assistance handled by an outside team rather than in-house staff.

20
YEARS IN BUSINESS
1
SERVICES

Capabilities

Services

What these services involve

Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
2006 (20 years)

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