AnswerPlus

Operating out of Hamilton, Ontario since 1961, AnswerPlus provides answering services and call centre support for healthcare providers, skilled trades, professional services, property and facilities management, elevator companies, and government clients. Receptionists are Canadian-based, with bilingual staff available, and the agency handles urgent call services alongside standard call answering.

Each account receives a custom setup and a dedicated account manager, with data and analytics provided from call activity. AnswerPlus has been offering these services for more than 60 years, giving it a long history in phone coverage handled outside client offices.