ARC Pointe Group provides virtual assistants and back-office support to legal and healthcare professionals, along with businesses in financial services and other customer-facing industries. Offerings include Virtual Medical Assistants, Virtual Legal Assistants, and Virtual Office Assistants, staffed through a mix of nearshore and U.S.-based, bilingual personnel.
Beyond individual VA placements, the group runs BPO and virtual contact center operations covering customer service, tech support, billing and claims support, and inbound order handling. Dedicated program managers oversee accounts, and coverage extends across global time zones. Founded in 2010 and based in Las Vegas, the group has built its services around legal and healthcare clients specifically.