Arkkosoft builds generative AI and custom software for organizations working to modernize existing technology infrastructure rather than replace it outright. Its work includes developing advanced large language models (LLMs) aimed at improving natural language understanding and generation, alongside systems integration projects that decouple monolithic applications into more manageable components. Custom development runs under an Agile IT Factory model, and cloud engagements are built on AWS, including public-sector digital transformation initiatives.
Beyond development, Arkkosoft operates managed IT and help desk outsourcing services, and offers nearshore staffing to match technical and cultural fit for client projects. The agency also maintains its own software platforms: ArkkoSmart, which handles identity management, payments, and community administration with an emphasis on security; ArkkoCredit, built for controlling recurring payments across multi-company environments; and eTokken.
One documented project is the web portal built for the Colegio de Médicos y Cirujanos de Costa Rica (CMC), delivered in July 2022 as a networked platform for the medical association.