Automated Business Designs

Chicago, Illinois, United States

Staffing and recruiting software covering front office, back office, and cloud hosting

Automated Business Designs builds Ultra-Staff EDGE, a staffing and recruiting software platform used by firms ranging from single-location shops to enterprise operations. The Front Office module handles the recruiting and client-facing side of the business, while the Back Office module covers the operational requirements staffing firms deal with after placement, from payroll-related processing to reporting. Cloud-driven delivery lets staffing teams, candidates, and clients reach the system anytime.

Beyond the core front and back office software, ABD provides a Web Portals/VMS suite that keeps candidates and clients engaged online, along with mobile apps so staffing teams, candidates, and clients can access information on the go. A Scheduling Module is built to dynamically manage the process of staffing shifts, and a Labor Dispatch Module tracks the full cycle from registration through dispatch to paycheck. Data analytics tools are layered in to help staffing firms anticipate hiring needs and sharpen their competitive position. Cloud hosting includes antivirus security, firewall protection, and data backups as part of the package.

Implementation support runs alongside the software itself. Pre-installation services are included at no extra charge, and data migration is handled by dedicated migration analysts who move existing records into the new system. Training is available in multiple formats — on-site, in an ABD classroom, or delivered virtually — so firms can choose the setup that fits their team. Once live, customers get ongoing support with same-day ticket response time, giving staffing and recruiting operations a direct line for resolving issues as they come up rather than waiting in a long queue.

30
YEARS IN BUSINESS
2
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
1996 (30 years)

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