Blackline

Naperville, IL, United States

Industry-specific IT solutions with advanced cybersecurity and cloud services

Blackline IT specializes in providing tailored IT solutions for industries such as healthcare, construction, and manufacturing. Established in 1993, the company focuses on eliminating inefficiencies and downtime through reliable IT services, advanced cybersecurity, and cloud solutions. Their approach includes proactive management and strategic consulting to align technology with business goals.

The company offers a range of services including managed IT services, cybersecurity, cloud and infrastructure solutions, and AI integration. Blackline IT emphasizes transparency in pricing and delivers measurable performance, ensuring that clients understand the value of their investments. Their team supports 250 employees per engineer, maintaining a ticket resolution rate within SLA standards.

Blackline IT has a proven track record of transforming IT environments into strategic assets. They have successfully scaled operations for clients like the American Alliance Casualty Company, reducing infrastructure downtime by and achieving regulatory compliance. Their expertise in cloud migration and industry-specific security frameworks positions them as a valuable partner for businesses looking to enhance their IT capabilities.

33
YEARS IN BUSINESS
2
SERVICES

Capabilities

Services

What these services involve

Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
1993 (33 years)

About this agency on Agency List

Blackline holds an Agency List Score of 98 out of 100.

That score is higher than 99% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Blackline in September 2026, reading 6 pages published on blackline.ai.

The score reflects what Blackline had published by that date; anything published since has not been read.

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