Blue Ocean

Blue Ocean specializes in transforming customer experiences for brands that demand more than average. They focus on providing high-quality, customized customer experience solutions through strategic partnerships. Their approach combines exceptional people and smart technology to protect and elevate brands while strategically driving down costs.

Core services include live agent contact handling, enhanced program support, and digital customer experience solutions. Blue Ocean offers industry-specific solutions and provides resources like RFP templates to help businesses select the right contact center partner. They emphasize the importance of strategic partnerships in improving customer experience and offer a range of pricing models and support for successful launches.

Blue Ocean is recognized for its commitment to diversity, equity, and belonging, and is headquartered in Halifax, Nova Scotia, with a nearshore office in the Dominican Republic. They have received accolades such as the 2026 Bronze Stevie® Award for Customer Experience Excellence with BermudAir, showcasing their expertise in the field.