AGENCY LIST

Boston Human Factors

Massachusetts, United States
Visit bostonhumanfactors.com

UX research and design for user-friendly digital products

Boston Human Factors is a B2B UX research firm that collaborates with Fortune 1000 digital product development companies to create user-friendly products. They specialize in onsite observations and in-depth user research to identify user struggles and design challenges. By providing clear, actionable insights, they guide product teams in making informed decisions, ensuring digital products are intuitive and effective.

Their services include user experience design and actionable insights, serving industries such as augmented reality, FinTech, IoT, and more. The firm is led by Deb Biggar, who founded the company in 2014 after extensive experience in UX design and research for major brands. Boston Human Factors is located just north of Boston, MA, and serves a global clientele.

12
YEARS IN BUSINESS
1
SERVICE

Capabilities

Category

Market Research

Services

Agency details

Team size
1-10 people
Founded
2014 (12 years)

About this agency on Agency List

Boston Human Factors holds an Agency List Score of 73 out of 100.

That score is higher than 55% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Boston Human Factors in September 2026, reading 3 pages published on bostonhumanfactors.com.

The score reflects what Boston Human Factors had published by that date; anything published since has not been read.

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