Boston Human Factors

Massachusetts, United States

UX research and design for user-friendly digital products

Boston Human Factors is a B2B UX research firm that collaborates with Fortune 1000 digital product development companies to create user-friendly products. They specialize in onsite observations and in-depth user research to identify user struggles and design challenges. By providing clear, actionable insights, they guide product teams in making informed decisions, ensuring digital products are intuitive and effective.

Their services include user experience design and actionable insights, serving industries such as augmented reality, FinTech, IoT, and more. The firm is led by Deb Biggar, who founded the company in 2014 after extensive experience in UX design and research for major brands. Boston Human Factors is located just north of Boston, MA, and serves a global clientele.

12
YEARS IN BUSINESS
1
SERVICES

Capabilities

Services

What these services involve

User Research Panels
User Research Panels for market research buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
1-10 people
Founded
2014 (12 years)

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Local context

Boston Human Factors operates in Massachusetts, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

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