AGENCY LIST

CallNet

Bloomington, Indiana, United States
Visit callnetservices.com

Answering services, help desks, and virtual receptionists for utilities, HVAC, and medical offices

Phone coverage for utilities, HVAC and plumbing, property management, medical offices, funeral homes, business, and government clients runs through CallNet Call Center Services, based in Bloomington, Indiana. The operation traces back to a subsidiary of Hirons Inc., with Charles Webb purchasing the CallNet portion of the business in May 2001.

Services include answering service, customer service, help desk support, appointment setting, virtual receptionist coverage, and voicemail handling, reachable at (800) 237-6602. Work centers on picking up calls for industries where a missed one carries consequences, such as after-hours utility problems or medical appointment scheduling.

35
YEARS IN BUSINESS
1
SERVICES

Capabilities

Category

IT Services and Support

Services

What these services involve

Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
1991 (35 years)

About this agency on Agency List

CallNet holds an Agency List Score of 73 out of 100.

That score is higher than 53% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed CallNet in September 2026, reading 3 pages published on callnetservices.com.

The score reflects what CallNet had published by that date; anything published since has not been read.

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