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Canadadirect

Dorval, Quebec, Canada
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Inbound and outbound phone marketing for telecom, insurance, and financial brands

Based in Dorval, QC, CanadaDirect runs inbound and outbound phone channel marketing for sectors including B2B and B2C telecom and wireless, financial services, home, car, travel and personal insurance, automotive services, and fundraising for non-profit associations. Work spans customer support with a focus on first call resolution, outbound calling of any type, soft collections, and ID verification campaigns.

The company also developed its own Voice Assistant Solution (VAS) and holds PCI Level 1 certification, relevant to handling sensitive customer and payment data. With over 35 years in the business, CanadaDirect works with some of Canada's largest brands across telecom, insurance, and financial services.

35
YEARS IN BUSINESS
1
SERVICES

Capabilities

Category

Market Research

Services

What these services involve

Customer Journey Research
Customer Journey Research for market research buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
1991 (35 years)

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About this agency on Agency List

Canadadirect is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Canadadirect and may evolve as additional data is verified or updated.

Local context

Canadadirect operates in Dorval, Quebec, Canada serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.