Catherine Maley works only with plastic surgeons, a focus built over 25-plus years and reflected in more than 250 practices consulted across the US and internationally. The practice centers on a stated mission: partnering with select plastic surgeons to streamline how their practices run, from the front desk through the consult room.
Catherine Maley, MBA, brings this to clients as author, speaker, writer, consultant, trainer, podcaster, and blogger, roles that show up directly in the work. She hosts the Beauty and the Biz podcast, which has passed 120K downloads and draws on insights gathered from conversations with 175 top surgeons in the field. She also writes for Aesthetic Society News. Consulting engagements pair with staff training, lead generation, marketing automation, email marketing, and content marketing, with a specific emphasis on increasing consult conversion rates and building recurring patient relationships through the KISS Loyalty Club.
Practices come to this work ready to build systems meant to hold up long term rather than one-off fixes. Prospective clients can book a Practice Growth Strategy Review as an entry point, a structured session that reflects the same conversion-focused, systems-based approach found across the consulting, training, and content work described above.