Central 24 Horas

Operating around the clock since 1996, Central 24 Horas runs contact centers, both proprietary and outsourced, alongside managed IT infrastructure for client operations. Work spans multichannel contact center services layered with artificial intelligence, cloud-based call center deployments built to client specifications, and full management of IT estates (parques de TI completos).

A certified team staffs operations continuously, backed by ongoing investment in architecture, connectivity, and training. Services combine contact center outsourcing (terceirização de contact center) with broader IT and telecommunications support, aiming for customization and steady technological updates rather than fixed, one-size templates.