CITI

Falls Church, Virginia, United States

Analytics and PPC services for inbound lead capture and search visibility

Founded in 1996 and based in Falls Church, VA, CITI works across federal agencies with additional offices in India and Canada. Its portfolio spans identity management through its manageID product, financial operations support for federal services, and credentialing solutions for government organizations. Named mission areas include helping farmers conserve natural resources, safeguarding U.S. citizens on international duty, and supporting workforce efficiency and public governance for agency clients.

Service lines cover identity and access management, enterprise and mobile application development, cloud architecture across AWS, Azure, and GCP, data warehousing, and BI dashboards, alongside managed IT services, network and WiFi setup, and Microsoft 365 administration, including MS SharePoint services. As a Microsoft Gold Partner, CITI applies agile methods to this work, and the organization holds ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022 certifications along with CMMI DEV Level 3 for Services and CMMI-DEV Level 5 for Development.

CITI has delivered mission-critical analytics tied to global crisis resolution and operates under contract vehicles including S&C Solutions, LLC. Its federal work includes a $90 million agreement awarded by the U.S. Department of Health and Human Services to CITI and C3 AI, reflecting the scale of engagements the agency supports for public-sector clients.

30
YEARS IN BUSINESS
1
SERVICES

Capabilities

Services

What these services involve

Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people
Founded
1996 (30 years)

About this agency on Agency List

CITI holds an Agency List Score of 73 out of 100.

That score is higher than 32% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed CITI in September 2026, reading 6 pages published on citi-us.com.

The score reflects what CITI had published by that date; anything published since has not been read.

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