AGENCY LIST

Cititel

Edmonton, Alberta, Canada
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24/7 answering service and virtual receptionist support across insurance, legal, and medical

Cititel, a division of Navigation based in Edmonton, provides telephone answering and virtual receptionist services around the clock, every day of the year. Since 1991 it has built out industry-specific answering lines for insurance brokers, mortgage brokers, lawyers, financial advisors, and real estate professionals, along with sector coverage for healthcare, oil and gas, property management, and car dealerships.

Work extends beyond call-taking into services like medical appointment reminders, giving contractors, plumbing companies, and other trades a dedicated line for after-hours or overflow calls. The industry-by-industry setup lets clients get a receptionist service tuned to the call types and terminology common in their field rather than a generic switchboard.

2
YEARS IN BUSINESS
1
SERVICES

Capabilities

Category

IT Services and Support

Services

What these services involve

Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
2024 (2 years)

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About this agency on Agency List

Cititel is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Cititel and may evolve as additional data is verified or updated.

Local context

Cititel operates in Edmonton, Alberta, Canada serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.