CivicActions works with government agencies to modernize public-facing technology, focusing on trusted, secure delivery of digital services. Clients include the Department of Veterans Affairs, the Centers for Medicare and Medicaid Services (CMS), child welfare systems, and international peace partners, reflecting a client base concentrated in federal and public-sector work rather than commercial industry.
Services span frontend and backend development, cloud architecture across AWS, Azure, and GCP, and CI/CD pipeline setup, paired with devsecops enablement, security and WAF configuration, and accessibility testing. Much of the work centers on Drupal as a content management platform, used to consolidate and re-platform legacy government websites into more current, secure systems. Design, consulting, and training round out the offering, supporting agencies through both technical rebuilds and the process of shifting how teams work with new platforms.
Documented projects include building a modern CMS for VA.gov as part of the VA's broader modernization effort, and streamlining a mix of legacy federal websites into a single modern, secure platform. CivicActions has provided DevOps support for child welfare systems, connected Drupal with Internet of Things infrastructure to power digital signage, and designed a persona-driven strategy for Medicare benefits communications at CMS. Work also extends internationally, supporting peace partners with continuous compliance efforts. Alongside delivery work, CivicActions continues re-platforming and redesign efforts for CMS, indicating ongoing, multi-year engagements rather than one-off projects.