CivicPlus builds technology for local governments, serving municipalities that need to manage resident services, public safety communications, and civic operations online. Based in Manhattan, Kansas, the company works with more than 13,000 local government customers and supports over 100,000 public servant users and 340 million resident users, reflecting 25 years in the municipal technology space.
The product line spans municipal websites designed as digital city halls, web accessibility solutions for compliance, and recreation management software built for parks and recreation departments. Mass notification tools handle emergency alerts and routine communications, while social media archiving software captures interactions for compliance purposes. SeeClickFix 311 CRM manages resident service requests, and process automation tools move workflows online. Community development modules cover planning, permitting, licensing, code enforcement, and fire safety, and agenda and meeting management solutions help clerks streamline public meetings.
Additional offerings include asset management software for infrastructure and work order tracking, and CivicPlus Media for live and on-demand video with captioning.