Clients First Business Solutions implements and supports enterprise resource planning systems for companies running complex, asset-heavy operations. The work centers on Acumatica, Microsoft Dynamics 365 Business Central, and ProMRO, a purpose-built ERP for maintenance, repair, and overhaul businesses. Client industries include make-to-order, engineer-to-order, project-based, job shop, and complex manufacturing; aviation, heavy equipment, and component repair MRO operations; project and field service businesses that need to connect people, materials, and equipment; and specialty contractors managing fabrication, field activity, and job costing.
Services span ERP upgrades, system consolidation, and ongoing support and training, alongside mobile and web development, API and systems integration, cloud architecture work across AWS, Azure, and GCP, and managed IT services including help desk support and data engineering pipelines. Rather than treating ERP as a one-time software swap, the firm frames implementation as an operational alignment problem, built on the premise that ERP success comes from discipline in process and data rather than last-minute fixes during go-live.
The firm's industry specialization shapes how projects are scoped: manufacturing clients get configurations suited to job shop or project-based production, MRO clients get ProMRO's asset-intensive workflows, and construction and field service clients get systems that tie together crews, materials, and site activity. Michael Conti serves as Managing Director. Engagements typically combine the upfront ERP selection and consolidation work with longer-term support and training so operations teams can run the system without ongoing hand-holding from outside consultants.