Cloud Communications Group, founded in 2009 in Dallas, works as a technology advisory and expense management firm for organizations moving through IT infrastructure transformation. Its service lines split between Cloud Services (UCaaS, CCaaS, SaaS, IaaS) and Communications Services (broadband, MPLS, SD-WAN, VoIP, mobility), covering both the cloud stack and the connectivity underneath it.
Engagements aim to match cloud IT solutions to a client's business requirements and to cut enterprise costs tied to cloud and communication spending. Contact center work targets operational efficiency, while security services include designing and deploying network firewalls and intrusion detection systems. On implementation, the group runs full project management services rather than stopping at design. Staff includes former CxOs who have handled these same decisions from the client side, and the company describes itself as unbiased and transparent in its vendor and technology recommendations.