Based in Abu Dhabi since 2012, Cloud Technologies has built its client base among UAE local and federal government bodies and organizations in the Oil and Gas sector. The company describes its approach as starting with an understanding of a client's business before shaping a solution to match specific objectives, rather than applying one fixed template across accounts.
The service catalog runs from helpdesk support through infrastructure, network, and security work, extending into business applications such as ERP and CRM systems and custom software builds. Cloud solutions and business intelligence sit alongside these, and the managed services practice is structured around an ITIL v3 framework. Consultancy and training services are offered as a separate line, for organizations that want guidance alongside implementation work.
Application development extends into mobile, with builds delivered across iOS, Android, Windows Phone, and Blackberry RIM. The technical practice also covers cloud architecture on AWS, Azure, and GCP, data science and modeling, machine learning model development, and mobile backend and API work. Given a client base concentrated in government and Oil and Gas, engagements tend to pair ongoing managed services with discrete project work, such as custom application builds or cloud deployments, run under the same ITIL-based structure that governs the company's support operations.