Cognoscape

Based in Addison, TX, Cognoscape has provided managed IT services out of the Dallas area for more than a decade, working with companies that have an in-house IT department and those that don't. Downtime reduction and productivity sit at the center of the offering, framed as an ongoing partnership meant to support business growth rather than a series of one-off fixes.

Help desk and support, security audits and risk assessment, and data backup and disaster recovery make up the core service list, backed by one-on-one consulting for clients working through IT decisions. A Custom Technology Roadmap lays out direction for a client's IT strategy, while the CognoSECURITY offering is positioned to keep businesses ahead of cybercrime rather than responding to it after the fact.

Cognoscape also runs a Hardware as a Service program, supplying equipment and turning IT costs into a more predictable monthly budget item instead of a large upfront purchase. The Addison office at 3939 Belt Line Road, #505, along with phone and email contacts, handles support requests and consultations for the surrounding Dallas market.