Comm LAB

Pasadena, California, United States

Media relations and community outreach for Southern California infrastructure and utility projects

Comm LAB works out of Orange, California, handling communications for public infrastructure and utility projects across Orange County, the Inland Empire and Los Angeles. Clients include the SR-241 extension from Oso Parkway to Cow Camp Road, the South Orange County Reliability Enhancement (SOCRE) project, the Huntington Beach Seawater Desalination Facility, the I-5 Improvement Project between SR-73 and El Toro Road, the East Orange County Water District, and Southern California Edison. For projects of this scale, community engagement runs alongside the construction and engineering timeline rather than after it.

The team's background spans public relations disciplines including media relations, outreach and corporate communications, paired with online marketing management covering social media, advertising and website development. Video capabilities extend from live streaming and drone footage to full webinars, giving project teams a way to document construction milestones or explain scope changes to residents. An in-house design team handles graphic and print materials, including virtual art, and project managers are brought in to collaborate on strategy while keeping execution on track across the moving parts of an infrastructure timeline.

The roster of transportation, water and utility projects points to a practice built around explaining large-scale public works to the communities living alongside them. Work on the SR-241 extension and the I-5 Improvement Project reflects experience with Caltrans-scale roadway communications, while the SOCRE project and Huntington Beach desalination facility point to utility-sector outreach where public trust and construction disruption both need managing at once.

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SERVICE

Capabilities

Services

What these services involve

Social Media Management (SMM)
Ongoing social content planning, publishing, and community management.

About this agency on Agency List

Comm LAB holds an Agency List Score of 94 out of 100.

That score is higher than 81% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Comm LAB in September 2026, reading 6 pages published on communicationslab.com.

The score reflects what Comm LAB had published by that date; anything published since has not been read.

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