Complete Technology Solutions

Complete Technology Solutions builds its practice around one vertical: multifamily real estate. Founded in 2001 and a member of the National Apartment Association for more than 15 years, the company provides IT support, management, and consulting exclusively to property management operations, including those spanning multiple cities or states.

Services cover managed IT support, help desk assistance, network and WiFi setup, and backup and disaster recovery, delivered under a flat monthly rate rather than variable billing. Vendor and license management extends to internet-connected amenities found on multifamily properties, an area distinct from standard office IT. Cybersecurity awareness training is offered to all client staff at no charge, and networks, servers, and computers are monitored to guard against threats. VoIP handles voice communications, while cloud services give property teams on-demand access to data.

The Amenity Assurance® service gives properties a single point of contact for technology issues tied to resident-facing amenities, consolidating what might otherwise be scattered vendor relationships. Support runs 24/7/365 through US-based staff, a structure suited to portfolios operating across time zones or regions. The combination of flat-rate pricing, amenity-specific vendor oversight, and a multifamily-only client base sets the firm apart from general-purpose IT providers serving mixed industries. For property management companies juggling internet-connected amenities, resident technology expectations, and distributed locations, the model concentrates support around a single vendor relationship rather than requiring separate contracts for network, security, and amenity technology needs.