Computersupport

StratusPointIT delivers outsourced IT support to small and medium-sized businesses across the United States, typically serving organizations with 20 to 500 employees, along with larger operations in the 100-1,000+ range. Based in North Andover, Massachusetts, the company has operated since 2006, building a support model around a 24/7 service desk that handles workstations, servers, and network infrastructure for clients who need IT run without hiring an internal department.

Core services include managed IT support, endpoint and device management, network and WiFi setup, Microsoft 365 administration, backup and disaster recovery, and vendor and license management. Security services cover email, web, network, and access protection, while cloud offerings extend to collaboration, storage, and backup consulting. Beyond ongoing support, StratusPointIT takes on project-based IT work, hardware deployment, and network upgrades, and provides emergency onsite support anywhere in the country when issues escalate beyond remote fixes.

More recently, the service list has grown to include managed AI support, Microsoft Copilot deployment, and custom AI solutions for clients looking to bring automation into daily operations. This sits alongside longer-standing advisory work, where the company helps clients set IT strategy and roadmaps rather than just respond to tickets. Together, the support desk, security services, cloud consulting, and advisory work give client organizations a single outsourced point of contact for both daily technology needs and longer-term planning.