Concepto Móvil

Concepto Móvil builds conversational commerce solutions that let businesses sell directly through WhatsApp, SMS, RCS and other messaging channels, meeting customers where they already spend time on Facebook, Instagram and beyond. The agency's core offer centers on AI agents and chatbots that handle sales, support and lead capture around the clock, paired with multichannel campaigns designed to drive customer acquisition.

Services span generative AI applications and natural language processing for virtual assistants that understand conversational context, respond naturally, and adapt across multiple languages automatically. These assistants connect into existing CRM systems, inventories and databases rather than operating as standalone tools, and Concepto Móvil layers in secure OTP authentication via SMS, WhatsApp or RCS along with transactional notifications and alerts. Enterprise-grade data protection and regulatory compliance underpin the technical stack, alongside security and WAF measures and data governance practices suited to handling customer conversations and payment flows at scale.