Conversational

Conversational provides virtual receptionist and live answering services to businesses in medical, legal, e-commerce, and retail fields across North America. Founded in 2014, the company builds on more than 20 years of experience in the call center industry, with a stated focus on helping businesses keep their attention on their core work rather than incoming calls.

Service offerings include fully customized live phone answering alongside an automated reception option available 24/7, every day of the year. Outbound calling is included with every plan, and receptionists schedule, reschedule, or cancel appointments on a client's behalf. Call handling is built to scale up or down as call volume fluctuates, rather than locking clients into a fixed service level.