Conversational

Fredericksburg, Virginia, United States

Live answering, virtual receptionist, and appointment scheduling for medical, legal, and retail businesses

Conversational provides virtual receptionist and live answering services to businesses in medical, legal, e-commerce, and retail fields across North America. Founded in 2014, the company builds on more than 20 years of experience in the call center industry, with a stated focus on helping businesses keep their attention on their core work rather than incoming calls.

Service offerings include fully customized live phone answering alongside an automated reception option available 24/7, every day of the year. Outbound calling is included with every plan, and receptionists schedule, reschedule, or cancel appointments on a client's behalf. Call handling is built to scale up or down as call volume fluctuates, rather than locking clients into a fixed service level.

20
YEARS IN BUSINESS
1
SERVICES

Capabilities

Services

What these services involve

Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
2006 (20 years)

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Local context

Conversational operates in Fredericksburg, Virginia, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.