Based on Calea Griviței in Sector 1, Bucharest, Convex Network builds and maintains IT infrastructure around VMware, Microsoft, and AWS solutions, covering data management, storage, and disaster recovery and business continuity planning. Cybersecurity work sits alongside implementations for ERP systems and LS Retail solutions, plus deployment of Microsoft Copilot and Microsoft Azure AI tools.
Support runs on a three-tier outsourced model: Nivel 1 handles help desk requests, Nivel 2 covers SysAdmin and NetAdmin specialists, and Nivel 3 brings in a SWAT team of experts for harder problems. Clients can also bring in an externalized IT manager, with additional services spanning digital transformation and business consulting.