Creation Labs Software builds websites and custom software for clients across South Africa that range from private healthcare to legal services and hospitality. Its portfolio includes the Deutsche Schule Durban website, ongoing work with Busamed Group (one of the country's largest private healthcare providers), the ISO-accredited laboratory MDS Africa, and law firm McNaught & Co. For Hampshire Hotel, the agency designed and continues to maintain the website, while for a Tollfree Crisisline client it redesigned the underlying data collection system rather than a public-facing site.
Work spans the full build process: conceptualisation and user-interface design, prototyping, and implementation, backed by frontend and backend development and API or systems integration for projects that need more than a standard site. UX research and usability testing sit alongside the design and build stages, which allows projects to move from concept through to a working, integrated system rather than stopping at a static website. The agency positions its work as technical software development rather than conventional digital-agency output, taking on projects that involve complex integrations or fully custom software as readily as standard website design.
The client list reflects that range: a healthcare group, an accredited diagnostic laboratory, a law firm, a school, a hotel, and a crisis helpline each required a different kind of build, from public websites to internal data systems. Maintenance is part of the relationship in at least one case, with Hampshire Hotel's site both designed and kept running by Creation Labs Software, indicating ongoing rather than one-off engagements for at least some clients.