Crmcommand

CRM Command, based in Boulder, CO, works as a Salesforce Consulting Partner for small and mid-sized businesses, handling custom implementations, optimizations, and fractional admin work rather than one-off projects alone. Engagements typically start with an audit before moving into configuration, data standardization, and de-duplication.

Services span Salesforce implementation, CRM integration, data hygiene and enrichment, process design and playbooks, sales enablement systems, and lead routing. Training programs begin with interviews to shape what gets built. Administrative support is available on-demand or via retainer, billed hourly with no minimum contracts. The team includes Frank Silvester (Founder & President), Cathy Otocka (Salesforce Senior Consultant), and Bryan Kreitz, who covers Pardot.