Crosscomm

CrossComm builds custom digital products for clients that need software solving specific business problems, from healthcare app development to immersive AR/VR experiences. Founded in 1998 and led by Don Shin, the company operates out of Durham, North Carolina and Cleveland, Ohio, working across web, mobile, and immersive platforms for more than 25 years.

Work spans application development, iOS, Android, and cross-platform mobile builds, alongside AI strategy consulting and generative AI applications. CrossComm develops AI-powered product features such as chatbots, image generation tools, and recommendation engines, and handles AI orchestration to extend what an existing tech stack can do. Deployment of AI agents to automate workflows is paired with integration work that connects these tools safely into enterprise back-end systems. Design work is approached from a human-centered standpoint, shaping digital products around how customers and industries actually use them rather than defaulting to generic templates.

CrossComm also runs AI training seminars and consults on current and emerging technologies for organizations figuring out where AI fits into their operations. The agency won a 2023 Clutch Global Award for AR/VR and was named a Top "Tech For Good" Company in North Carolina. Between mobile app development, ML model development, and AI governance work, the company's project list reflects a mix of product-building and advisory engagements rather than a single narrow specialty.