Customer Contact Service

Minneapolis, MN, United States

24/7 answering services and BPO solutions for diverse industries

Customer Contact Service provides flexible answering services and business process outsourcing (BPO) solutions tailored to meet the needs of various industries. They offer 24/7 live phone answering options, ensuring coverage during business hours, after-hours, weekends, and holidays. Their BPO services include inbound and outbound customer engagement, outsourced support, and back-office processing, with delivery models that include U.S.-based, nearshore, and offshore staffing.

The agency serves a wide range of sectors, including healthcare, law firms, real estate, and small businesses, among others. They emphasize a consultative approach, leveraging over 50 years of experience to deliver scalable support and business outcomes. Their services are designed to enhance customer experience and streamline operations, allowing clients to focus on their core business activities.

Customer Contact Service is committed to providing cost-effective solutions without compromising quality. They maintain a North American-based call center with bilingual support, ensuring high-quality customer interactions. Their clients appreciate the agency's dedication to professionalism and swift issue resolution, as evidenced by positive testimonials from industry leaders.

54
YEARS IN BUSINESS
1
SERVICES

Capabilities

About this agency on Agency List

Customer Contact Service is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Customer Contact Service and may evolve as additional data is verified or updated.

Local context

Customer Contact Service operates in Minneapolis, MN, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.