Customer Experience Specialists for Manufacturing & B2B Organizations

Founded in Kelowna, BC in 1998, Acro Commerce works as a customer experience specialist for manufacturing and B2B organizations. Its stated approach is to connect the systems a business already relies on so customers can buy without friction, with a particular focus on building D2C ecommerce experiences for B2B sellers rather than replacing existing sales infrastructure outright.

Project work spans decoupled builds on BigCommerce, Shopify, and Shopware, alongside custom software development and AI enablement. ERP integration and B2B portal development connect commerce storefronts to back-office systems, while sales journey automation is aimed at streamlining how buyers move from inquiry to purchase. Hosting services include data residency hosting and managed hosting solutions, addressing infrastructure and compliance needs that come up for manufacturing and B2B clients specifically.

Acro Commerce frames its commerce foundation work around composable commerce principles, choosing and assembling commerce, content, ERP, and supporting platforms rather than defaulting to a single stack. This extends into what the agency calls digital customer experience, connecting businesses with their customers through custom-tailored software intended to provide a strategic advantage over off-the-shelf implementations.