cyber-duck

Founded in 2005 and based in London, Cyber-Duck works across healthcare and pharma, government and public sector, technology and information security, education, and finance. Client work spans organisations that need digital products built to handle regulatory and security demands alongside day-to-day service delivery, from public-facing web applications to internal platforms.

The agency's remit runs from digital strategy and service design through UX research into build and operation. Frontend and backend development sit alongside CMS and digital experience platform work, with cloud architecture spanning AWS, Azure, and GCP depending on the client's existing infrastructure. Security and web application firewall configuration are handled as part of the technical delivery rather than bolted on afterward, and data warehousing and analytics work feeds into digital optimisation once a product is live. DevOps and platform engineering support the ongoing running of these systems after launch.

Cyber-Duck holds ISO 9001 certification for quality and customer satisfaction, ISO 27001 for information security management, and ISO 14001 for environmental management, alongside other best-practice certifications referenced on its site. These sit against sectors — government, healthcare, finance, information security — where formal accreditation is often a prerequisite for engagement rather than a marketing point. The combination of strategy, UX, engineering, and cloud architecture under one roof reflects a model built around carrying a project from initial service design through to deployed, monitored infrastructure, rather than handing off between separate specialist vendors at each stage.