Cynergy Solutions is a management and technology consulting firm based in Simi Valley that focuses on customer relationship management for the small business market, while also working with organizations ranging from start-up micro businesses to Fortune 1000 companies. The firm implements best-of-breed CRM platforms including Ugru, SuiteCRM, and X2Engine, building out solutions sized to a client's budget, scope, and timeframe rather than a single fixed package.
Project work follows what Cynergy calls its 4-D Solution Delivery Model: Define, Design, Develop, and Deploy. Within that structure, the team converts and migrates existing or legacy CRM data into the new system, and offers a hosted environment intended to be fast, reliable, and secure for both the business and its users. Cynergy has partnered with software and service providers such as Box.net, Google, and Intuit alongside its core CRM platforms, giving clients integration options beyond the CRM itself.
The firm frames its mission around maximizing business relationships, increasing productivity, and streamlining business processes, positioning CRM not just as software to install but as a system meant to support how a company actually operates. Its name reflects that emphasis on cooperative effort between groups and individuals, and its stated approach puts the customer first in scoping and delivering each implementation. For organizations already running Ugru, SuiteCRM, or X2Engine, Cynergy also provides ongoing plans and services to support that existing investment rather than only handling net-new deployments.