Department Q operates as an IT managed services company based in Eden Prairie, Minnesota. Founded in 2003 by Austin Massee, the company aims to enhance productivity and efficiency for small to medium-sized businesses by preventing technology issues before they arise. They position themselves as a virtual IT department, offering a blend of technical support and business advisory services.
Their core services include IT managed services, telecom products, security and surveillance, computer repair, and cyber security risk prevention. Department Q also provides technology strategy through virtual Chief Information Officer (vCIO) services, data backup and recovery, and audio, video, and wiring services. They focus on solving technology issues, educating clients, and innovating to create a harmonious technology ecosystem.
Department Q is known for its customer-centric approach, providing solutions that are easy to understand and implement. They have a track record of serving hundreds of clients locally and globally, ensuring that businesses can operate in a secure, stress-free environment, ultimately leading to increased profitability and more personal time for their clients.