AGENCY LIST

Direct Line Answers

Berkeley, California, United States
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24/7 live answering and bilingual support for diverse industries

Direct Line Answers has been providing live answering and call center services since 1979. Headquartered in Berkeley, CA, they serve a wide range of industries including healthcare, property management, legal, and more. Their services are designed to ensure businesses never miss a call, offering solutions like live virtual receptionist, after-hours answering, and emergency dispatch.

The company offers a suite of services that include 24-hour live answering, bilingual support, and employee attendance line management. They emphasize reliability and customization, tailoring scripts and workflows to match each client's brand voice. Their commitment to HIPAA compliance ensures secure handling of sensitive information, particularly for medical and eldercare clients.

Direct Line Answers is recognized for its consistent performance, having received the ATSI Award of Excellence every year since 2001. Their technology integrates smart call routing and real-time message access, allowing clients to manage communications efficiently. This dedication to quality service has made them a trusted partner for businesses across the United States.

47
YEARS IN BUSINESS
8
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

Local service markets

About this agency on Agency List

Direct Line Answers is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Direct Line Answers and may evolve as additional data is verified or updated.

Local context

Direct Line Answers operates in Berkeley, California, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Service markets

Browse service-specific market pages for Direct Line Answers across the geography this profile serves.

Country

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.