ECM Universe specializes in implementing Enterprise Content Management Systems for both government and commercial organizations. Founded in 2000 and headquartered in Chantilly, Virginia, the company is a minority certified small business. They are an IBM Enterprise Content Management Business Partner, collaborating closely with IBM FileNet and IBM Watson teams.
The agency offers a range of services including social media surveillance, content analytics, eDiscovery, and document and records management. They utilize platforms such as IBM FileNet, IBM Watson, and Microsoft SharePoint to deliver their solutions. ECM Universe helps organizations make confidential and classified documents accessible worldwide while ensuring advanced security controls.
Their government solutions focus on information and records services, regulatory and licensing case management, and compliance with National Archives and Records Administration regulations. In the commercial sector, they serve industries like utilities, insurance, financial services, healthcare, and IT, providing solutions that enhance document accessibility and security.