Based in Córdoba, Argentina, eSolutions LATAM builds custom software around customer experience, combining data processing, artificial intelligence, and user-centered design. Its work includes a platform for managing customer service channels across both in-person and virtual touchpoints, along with tools to evaluate the quality of those interactions. The agency has spent more than 15 years building customer experience solutions and counts over 120 projects in that space.
Services span application development, backend and frontend development, UX research, data science and modeling, BI dashboards, data warehousing, and systems integration. Data processing work centers on Power BI and database solutions, while AI is applied to identify patterns and address business problems in ways framed as innovative. Rather than a fixed team structure, eSolutions LATAM assembles teams suited to each client's project, aiming to strengthen communication, collaborative work, and operational results for client teams.
The agency holds ISO 9001 and 27001 certifications and reports more than 100 professionals certified in technology. Its footprint extends across the Latin American market, built on a track record that combines the 15-plus years of customer experience work with the 120-plus projects delivered in that area.