Experience Design & Custom Software Solutions

Clockwork builds websites, software platforms, and mobile applications for organizations working through real operational problems, not just brand refreshes. Recent work includes helping Clearfield modernize a paper-based process, charting a path toward responsible AI adoption for Wilson Tool, and using AI to help the Minnesota Lottery address accessibility compliance. The range of these projects points to a practice comfortable moving between legacy systems and newer AI-driven approaches.

Services span Strategy, Innovation & Change, Experience Design, Technology & Engineering, Maintenance & Support, and AI Consulting & Solutions, which in practice cover application development, systems integration, UX research, website design, frontend and backend development, accessibility design, and AI strategy and governance. That breadth allows a single engagement to move from research and interface design through to the engineering and long-term support of what gets built, rather than handing off a design file and stepping away.

Clockwork is headquartered in the Rayvic building in Northeast Minneapolis but operates as a dispersed, remote-friendly company, which shapes how project teams are staffed and how work gets distributed across disciplines. Leadership includes CEO Jenny Holman, COO Vince Cabansag, Co-Founders Nancy Lyons and Chuck Hermes (who also serves as Chief Experience Officer), VP of Finance Scott Jackson, and Director of Experience Design Chelsey Mona. The Clearfield, Wilson Tool, and Minnesota Lottery projects suggest a client base that includes manufacturing, government, and public-sector organizations looking to solve specific process, compliance, or accessibility problems rather than pursue purely aesthetic redesigns.