Experience One

Agency List Score

Berlin, Germany

Designs digital customer experiences with AI and data-driven insights

Experience One is a founder-led company established in 2006, focusing on maximizing the potential of customer experiences. With a team of 150 Experience Engineers, they create digital solutions at the intersection of technology, design, and strategy. The company operates from Berlin, Frankfurt, and Stuttgart, serving international clients like Mercedes-Benz, AOK, Deutsche Bahn, Bosch, Zeiss, Postbank, and smart.

Their core services include experience consulting, business design, CX strategy, data analysis, and experience technology. They emphasize customer centricity, data-driven experiences, and tech transformation to deliver value. Experience One also offers workshops and whitepapers to guide businesses in AI transformation and design system maturity.

Experience One has been recognized with multiple iF Design Awards and has developed notable projects such as the Mercedes me Flexperience app and the Kia Infotainment Coach. Their approach integrates deep customer insights and AI-driven personas to enhance customer engagement and business growth.

YEARS IN BUSINESS

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Experience One is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

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Local context

Experience One operates in Berlin, Germany serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.