AGENCY LIST

Experience One

Berlin, State of Berlin, Germany
Visit experienceone.com

Designs digital customer experiences with AI and data-driven insights

Experience One is a founder-led company established in 2006, focusing on maximizing the potential of customer experiences. With a team of 150 Experience Engineers, they create digital solutions at the intersection of technology, design, and strategy. The company operates from Berlin, Frankfurt, and Stuttgart, serving international clients like Mercedes-Benz, AOK, Deutsche Bahn, Bosch, Zeiss, Postbank, and smart.

Their core services include experience consulting, business design, CX strategy, data analysis, and experience technology. They emphasize customer centricity, data-driven experiences, and tech transformation to deliver value. Experience One also offers workshops and whitepapers to guide businesses in AI transformation and design system maturity.

Experience One has been recognized with multiple iF Design Awards and has developed notable projects such as the Mercedes me Flexperience app and the Kia Infotainment Coach. Their approach integrates deep customer insights and AI-driven personas to enhance customer engagement and business growth.

20
YEARS IN BUSINESS
8
SERVICES

Capabilities

Category

UI UX Design

Services

What these services involve

Accessibility Audits
Accessibility Audits for ui ux design buyers. Clear scope, measurable outcomes, and reliable delivery.
Design Systems
Design Systems for web design buyers. Clear scope, measurable outcomes, and reliable delivery.
Interaction Design
Interaction Design for ui ux design buyers. Clear scope, measurable outcomes, and reliable delivery.
Product Design
Product Design for ui ux design buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
51-200 people
Founded
2006 (20 years)

About this agency on Agency List

Experience One holds an Agency List Score of 97 out of 100.

That score is higher than 98% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Experience One in September 2026, reading 9 pages published on experienceone.com.

The score reflects what Experience One had published by that date; anything published since has not been read.

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