Extension 19 Answering Service

Houston, Texas, United States

24/7 live telephone answering and virtual receptionist services

Founded in 1974, Extension 19 Answering Service provides broad communication solutions with a focus on 24/7 live telephone answering and virtual receptionist services. Serving industries such as medical, oil and gas, commercial, and government, the company ensures seamless integration with clients' operations. Their offerings include inbound and select outbound call center services, voicemail, and interactive voice response, all tailored to enhance business communications.

Extension 19 is dedicated to delivering established service with a US-based team, ensuring that no aspect of their operations is outsourced. The company utilizes state-of-the-art equipment and offers customized account setups to meet the specific needs of each client. Live, friendly receptionists are committed to answering calls promptly and relaying information accurately, providing a personal touch that automated systems cannot match.

With robust backup systems, including natural gas generator and UPS battery backups, as well as cloud data storage, Extension 19 guarantees uninterrupted service. Their commitment to building long-term relationships and providing reliable communication services makes them a partner for businesses aiming to streamline their processes and maintain effective communication channels.

52
YEARS IN BUSINESS
3
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Virtual Assistants
Virtual Assistants for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
1974 (52 years)

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