AGENCY LIST

Fairoaks IT

Franklin, Massachusetts, United States
Visit fairoaksit.com

Managed IT services for seamless business operations

Fairoaks IT delivers comprehensive IT support to businesses across Eastern Massachusetts, Rhode Island, and Charlotte, NC. Founded in 1991, the company has over 30 years of experience in providing professional services tailored to meet the unique needs of each client. Their offerings include managed IT services, help desk support, cloud computing, remote IT services, and managed security services.

The company is committed to maintaining high standards of reliability and client satisfaction. Their services are designed to ensure seamless operations through proactive IT infrastructure monitoring and support. Fairoaks IT also specializes in disaster recovery and data backup, providing businesses with peace of mind and continuity in the face of unexpected challenges.

Fairoaks IT is led by President Tom Crossley and CEO Adam Crossley, who guide the company in delivering customized automation and application maintenance and support. Their expertise and dedication have established Fairoaks IT as a trusted partner for businesses seeking to optimize their IT environments and achieve operational efficiency.

35
YEARS IN BUSINESS
2
SERVICES

Capabilities

Category

IT Services and Support

Services

What these services involve

Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
51-200 people
Founded
1991 (35 years)

About this agency on Agency List

Fairoaks IT holds an Agency List Score of 74 out of 100.

That score is higher than 62% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Fairoaks IT in September 2026, reading 5 pages published on fairoaksit.com.

The score reflects what Fairoaks IT had published by that date; anything published since has not been read.

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