First Factory

First Factory is a nearshore software solutions provider based in New York with operations in Costa Rica. Established in 2000 by Jason T. Roff, the company focuses on long-term partnerships, offering transparency and cultural alignment that offshore models often lack.

The company specializes in AI solutions, cloud infrastructure, and custom software development. Their services include natural language processing, computer vision, and enterprise intelligence, utilizing technologies like OpenAI and Kubernetes. As an AWS partner, they also optimize cloud environments for security and cost-effectiveness.

With nearly 200 employees, First Factory has been recognized on the Inc 5000 list for five consecutive years. They emphasize talent development and offer a 30-day satisfaction guarantee, ensuring clients can adjust projects without penalty if not satisfied.