Firstcom Europe

Bolton, Greater Manchester, United Kingdom

Managed IT, cloud, telephony and cyber security support across five European countries

Firstcom Europe has operated since 2004 and now works across five countries in Europe, combining telecoms and IT services under one roof. The offering spans Cloud Phone Systems, Contact Centre Solutions, Multi-Channel Solutions, Fibre Broadband and Leased Lines alongside Managed IT Services, Microsoft 365 and Cloud Computing on Azure and private cloud infrastructure.

Cyber Security work is backed by accreditations, and the business also covers Business Continuity planning, AI & Microsoft Copilot deployment, Payment Solutions, Virtual Phone Numbers, Media on Hold & Audio, and Online Listings. Clients get both the connectivity layer, phones, broadband, leased lines, and the systems running on top of it, from cloud infrastructure to security and continuity planning.

22
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Endpoint and Device Management
Endpoint and Device Management for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
IT Strategy and Roadmaps
IT Strategy and Roadmaps for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
2004 (22 years)

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