Focus Answering Service

Eldersburg, Maryland, United States

Professional answering services for property managers and contractors

Focus Answering Service specializes in providing professional answering services tailored to the needs of property managers, contractors, and home service industries. Founded in 1987, this family-owned business has been serving clients for over three decades, offering a range of services including SMS solutions, order taking, and help desk support. Their expertise in 'Property Management' ensures that businesses can say ‘Goodbye’ to wasted time and ‘Hello’ to growth and efficiency.

The company offers customized professional answering service solutions designed to help businesses beat competitors to the punch. By handling repetitive inquiries and managing transactions securely, Focus Answering Service allows businesses to focus on their core operations. Their services include temporary telephone answering and administrative support, ensuring that no lead is missed and resources are effectively utilized.

With a 24/7 Gold Site Certification, Focus Answering Service guarantees operational reliability across all 50 states, including Maryland, Pennsylvania, Delaware, North Carolina, and South Carolina. This certification underscores their commitment to providing dependable service, making them a trusted partner for businesses looking to enhance their customer support capabilities and maintain operational efficiency.

39
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
1987 (39 years)

About this agency on Agency List

Focus Answering Service holds an Agency List Score of 73 out of 100.

That score is higher than 42% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Focus Answering Service in September 2026, reading 6 pages published on focustele.com.

The score reflects what Focus Answering Service had published by that date; anything published since has not been read.

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