Focus Telecom Polska

Warsaw, Mazovia, Poland

Enhances client communication with cloud-based contact center solutions

Focus Telecom Polska specializes in designing and delivering innovative products and services for call centers and contact centers. Operating since 2008, they provide cloud-based solutions that integrate various communication channels, including phone, email, SMS, and live chat, to enhance client interactions.

Their core services include a comprehensive contact center application that supports inbound and outbound communication, ticketing systems, and helpdesk functionalities. They offer seamless integration with platforms like Salesforce and HubSpot, ensuring efficient client data management and communication.

Focus Telecom Polska serves over 2,000 companies globally, from small family businesses to large international corporations. Their solutions are recognized for reliability and adaptability, supported by a dedicated team of engineers available 24/7. The company has been acknowledged in the Deloitte Technology Fast 50 Central Europe ranking and continues to expand its global reach.

18
YEARS IN BUSINESS
1
SERVICES

Capabilities

Services

What these services involve

Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
2008 (18 years)

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